The item I want to rent has a deposit will I get it back?
The deposit amount is decided by the Owner and will be processed at the same time as the booking confirmation payment which is 5 days before the booking start date or when the Renter pays for the booking’s total amount. In cases of the deposit, there will be an additional processing fee deducted from the Payout amount to the Owner and also charged to the Renter. You will be required to pay a deposit admin fee of 1.9% at the time of booking.
Deposits will be refunded back to the Renter 24 hours after the Booking End Date. Depending on your bank it can take anywhere from 5 to 10 business days to reach your account.