At Ruckify we try our best to make sure only quality items are posted to the marketplace!
Owners are asked to take photos of their specific item to help set realistic expectations. Many Owners do post their items with a stock photo as well. Stock images are there to provide an aesthetic look to their posts. Since you are renting these used items you should expect some regular wear and tear.
Each Owner also gives a condition rating of the item which you're able to see in the showcase under description.
After each booking, we also ask the member who booked the item to leave a review and rate the item. If you feel the item is not in a condition to be rented out we ask that you please leave a review on the item and report it to us at firstname.lastname@example.org or using our live chat on the website.