What happens if my item is dropped off with porch pick up / return, and they send a picture confirming, and then items are missing? Who is liable?

Porch pick up

It is ideal for you to exchange the items in person, but we understand that isn’t possible sometimes. Insurance will only cover the Item between the booking start date and time to the booking’s end date and time. After the end date and time, you will resume responsibility for your item.