1. Help Center
  2. Trust and Safety

Why is Ruckify so safe?

Trust and safety

We are proud to offer a safe and trustworthy environment for our members to network and transact on Ruckify without any worries.

When you join the Ruckify community, we ask you to confirm your email address, phone number, personal address, as well as upload a profile picture. This may seem like a lot at first glance, but as this is a peer-to-peer marketplace, we want to ensure that all of our members feel safe when they are transacting with each other.

Your information is not used for anything other than verifying your identity.

Ruckify also holds the payment(s) for transactions in trust until the booking has been fully completed. Only at that time will we send the money to the Owner. We also do not have any access to anyone's payment information such as credit or debit cards.